Refund Policy
We want you to shop with confidence at Mid Summer.
Return Eligibility
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to Start a Return
To start a return, you can contact us at midsummer.co.in@gmail.com.
Please note that returns will need to be sent to the following address:
Return Address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
Damages & Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
- Perishable goods such as food, flowers, or plants
- Custom or personalized products
- Personal care goods and beauty products
- Hazardous materials, flammable liquids, or gases
Sale items and gift cards are also non-returnable.
Please contact us if you have questions regarding your specific item.
Exchanges
The fastest way to receive the product you want is to return the item you currently have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-Day Cooling Off Period
If the merchandise is being shipped into the European Union, customers have the right to cancel or return their order within 14 days for any reason and without justification.
Returned items must remain unused, unworn, with tags, and in original packaging, along with proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved.
If approved, your refund will be automatically processed to your original payment method within 10 business days.
Please note that it may take additional time for your bank or credit card company to process and reflect the refund.
If more than 15 business days have passed since your refund was approved, please contact us at midsummer.co.in@gmail.com.
Contact Us
Email: midsummer.co.in@gmail.com
Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM